What We Collect
Account basics
Basic details like your name, email, or phone number when you log in using OTP, Google, or Apple.
Usage data
Basic usage and device information to improve the app and overall experience.
Third-party platform data
When you use FlightPoints through third-party platforms such as OpenAI's ChatGPT, we receive your search parameters (origin airport, destination airport, travel dates, cabin class, and number of passengers) to provide flight search results. We do not receive or store your conversation history, chat logs, or any other data from these platforms beyond the search parameters explicitly sent to us.
How We Use It
- •Show instant award search results across airlines and regions.
- •Send alerts via email or SMS when your chosen deals pop up.
- •Improve our tools and keep things secure.
- •Process flight search requests received through integrated platforms like ChatGPT and return relevant award flight availability.
What We Don't Collect
- •We don't store your frequent flyer balances.
- •We don't process bookings.
- •We don't track what you do on airline sites.
How Bookings Work
- •Flightpoints is a search engine only.
- •When you're ready to book, we redirect you to the airline or partner's official website.
Legal Disclosures
- •We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- •If FlightPoints is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you of any such change.
Your Choices
- •Turn alerts on/off whenever you like.
- •Opt out of emails or SMS in one click.
Children's Privacy
FlightPoints is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at support@flightpoints.com and we will delete it promptly.
Your Rights
Depending on your location, you may have the right to:
- •Access the personal data we hold about you.
- •Request correction or deletion of your data.
- •Object to or restrict certain processing of your data.
- •Request a copy of your data in a portable format.
To exercise any of these rights, contact us at support@flightpoints.com.
Data Retention
- •We keep only what's needed to run FlightPoints (like your email for login).
- •We retain personal data for as long as you have an active account or as necessary to provide our services, comply with legal obligations, or resolve disputes.
Updates
- •We may update this policy occasionally.
- •Changes are posted here with the effective date for transparency.
Get in Touch
Have questions or feedback? Reach out at support@flightpoints.com
